We are currently experiencing issues with our clinical system.

This is affecting our services and we are in touch with engineers who are working to resolve this.

We hope that this will not take long, however appreciate you patience & understanding at this time.



From Friday 1st July, we will be using a new online consultation platform where you can submit non-urgent or administrative queries and requests direct to the appropriate team any time of the day or night. This service is designed to improve access to the practice and to ensure that you get an appropriate response within a timely manner. 

Follow the link - - to access or use one of the 'Contact Us Online' buttons which are located around the website. 


Routine appointments

Telephone the surgery on 01775 724088 and speak to one of our receptionists; or

  • Call into the Practice and speak to the receptionist at the front desk.
  • If no appointments are available at the time you will be asked to call back.

Urgent – same day appointments

Only patients with an urgent problem will be seen on the same day. To see a doctor or nurse practitioner you must telephone the surgery on 01775 724088 and speak to one of our receptionists. She will take your contact details and you will be called back by a clinical team member as soon as possible.

If you walk into the practice your contact details will be taken at the front desk and you will be called back by a clinician as soon as possible.

We work as a team at the practice offering the first available appointments with an appropriate clinical professional, which may be a practice Nurse or Nurse Practitioner. Requests to see individual clinicians will be met where possible, but on occasions this may not be possible. We will always tell you if, for any reason, your appointment is unavoidably delayed.

Nurse Practitioners and Practice Nurses

We have a highly experienced and trained Nursing team at Beechfield, many of whom are specialists in certain chronic conditions in their own right, as well as being qualified in minor illnesses. Our Nurse Practitioners are highly qualified and experienced independent practitioners.  Depending on the circumstances, you will be offered an appointment with a suitable member of the Nursing team when possible, which is normally a quicker means of being seen at an appropriate level within the practice. 

Patient Self Check-in

The Practice has a self check-in machine located in the ground floor waiting room, to the right of the reception desk. This is the simplest and most speedy method of registering your arrival, and the information is relayed directly to the clinicians to let them know you have arrived.  Our reception team will be pleased to show you how to make use of this facility if you are unfamiliar with it.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. We monitor non-attendance of booked appointments and we reserve the right to remove patients from our surgery list if this becomes a frequent occurrence.