Lincolnshire Primary Care Awards
Yesterday (26th March) the practice was awarded High Commendation at the first annual Lincolnshire Primary Care Awards event. This event was organised by the Primary Care Workforce Team at NHS Lincolnshire Integrated Care Board and the awards were judged by a panel of individuals who champion staff wellbeing.
Teams across the 4 pillars of Primary Care (General Practice, Dentistry, Optometry and Pharmacy) in Lincolnshire were nominated for their work in line with the 7 elements of the NHS People Promise which include compassion & inclusivity, recognition & reward, listening to staff, ensuring a safe & healthy work environment, promoting a learning culture, allowing flexibility and encouraging teamwork.
Our team are incredibly proud of the environment they have cultivated, and the support offered to them in so many ways by the partner, the management team and by each other on a daily basis. We are incredibly grateful to receive this recognition.
Some members of our team also received long service awards – Sara Harris, our Dispensary Manager and Anne Coddington, our Cardiovascular Disease Specialist Nurse for 30+ years service and Debra Cooper, our Advanced Nurse Practitioner for 40+ years. These ladies have dedicated most of their working lives to helping patients across different areas of healthcare and we are very lucky to have them in our team.
Pharmacy First - Lincolnshire Community Pharmacy Project
From 1st February 2024, your local pharmacy is able to provide you with advice and treatment for 7 common conditions. Your pharmacist will consult with you to assess your condition and is able to prescribe medication if needed. You do not need a referral from your GP and the pharmacist will refer you to your GP if the feel this is necessary. If you have any of the following conditions, please consult with your pharmacist before contacting the practice:
- Shingles - for anyone aged 18yrs or over (symptoms include pain, burning, itching, fluid-filled blisters, red rash, sensitivity to touch)
- Sore throat - for anyone aged 5yrs or over
- Sinusitis - for anyone aged 12yrs and over - (symptoms include blocked nose, pain around cheeks, eyes or forehead, sinus headache, high temperature, toothache, nasal discharge)
- Infected insect bite - for anyone aged 1yr or over (red, swollen, hot, itchy, pus in/around bite)
- Urinary Tract Infection - for women aged 16-64yrs - (symptoms include pain/discomfort when peeing, increased/sudden need to urinate, pain low down in the tummy, cloudy/foul smelling urine)
- Otitis Media (earache) - for anyone aged 1-17yrs
- Impetigo - for anyone aged 1yr and over - (symptoms include red, itchy sores on skin)
Speak to your local pharmacist if you have any of the above conditions/symptoms before contacting the practice.
NO EXCUSE FOR ABUSE
We have had more than few occasions recently where our staff have been abused and upset by patients being verbally aggressive and demanding on the phone and in person.
All of our staff do an amazing job every single day and are doing the best they can with the resources we have available to us and they are following the procedures we have in place to ensure a safe and effective service.
Please remember that you are
speaking to other real life human beings and imagine how you might feel if someone spoke to you or one of your loved ones in that manner.
We have zero tolerance for abusive or aggressive behaviour under any circumstances and repeated offences may results in you being removed from our patient list.
EVENING & WEEKEND APPOINTMENTS
Evening and weekend appointments are available across the Spalding PCN each week, these are a mixture of face to face and virtual, and cover a variety of clinical skill sets. A proportion of our weekend appointments are provided by Push Doctor, a remote GP consultation platform designed to improve clinical access to patients. To find out more about Push Doctor and to book your appointment, please visit their website - Online Doctor & Prescription Services with a UK GP | Push Doctor. To book an face to face appointment, please contact your registered GP Practice Reception.
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