ADVANCE NOTICE OF DISPENSARY CLOSURE
Our Dispensary will be closed from 5pm on Monday 28th October until 9am on Wednesday 30th October 2024 as we implement a new stock management system.
During this time you will not be able to access our dispensary to collect any items. Any acute items needed during this time will be issued for you to collect from a local pharmacy, and routine items will be available to collect when the dispensary is open. Our delivery service will continue as normal during this time.
You can still place orders for repeat items during this time and these will not be delayed and our Repeats line will still be open as normal during this time for any telephone queries.
Please ensure you order and collect your medication in good time ahead of this closure.
We apologise for any inconvenience caused and thank you for your understanding.
Pharmacy First - Lincolnshire Community Pharmacy Project
From 1st February 2024, your local pharmacy is able to provide you with advice and treatment for 7 common conditions. Your pharmacist will consult with you to assess your condition and is able to prescribe medication if needed. You do not need a referral from your GP and the pharmacist will refer you to your GP if the feel this is necessary. If you have any of the following conditions, please consult with your pharmacist before contacting the practice:
- Shingles - for anyone aged 18yrs or over (symptoms include pain, burning, itching, fluid-filled blisters, red rash, sensitivity to touch)
- Sore throat - for anyone aged 5yrs or over
- Sinusitis - for anyone aged 12yrs and over - (symptoms include blocked nose, pain around cheeks, eyes or forehead, sinus headache, high temperature, toothache, nasal discharge)
- Infected insect bite - for anyone aged 1yr or over (red, swollen, hot, itchy, pus in/around bite)
- Urinary Tract Infection - for women aged 16-64yrs - (symptoms include pain/discomfort when peeing, increased/sudden need to urinate, pain low down in the tummy, cloudy/foul smelling urine)
- Otitis Media (earache) - for anyone aged 1-17yrs
- Impetigo - for anyone aged 1yr and over - (symptoms include red, itchy sores on skin)
Speak to your local pharmacist if you have any of the above conditions/symptoms before contacting the practice.
NO EXCUSE FOR ABUSE
We have had more than few occasions recently where our staff have been abused and upset by patients being verbally aggressive and demanding on the phone and in person.
All of our staff do an amazing job every single day and are doing the best they can with the resources we have available to us and they are following the procedures we have in place to ensure a safe and effective service.
Please remember that you are
speaking to other real life human beings and imagine how you might feel if someone spoke to you or one of your loved ones in that manner.
We have zero tolerance for abusive or aggressive behaviour under any circumstances and repeated offences may results in you being removed from our patient list.
EVENING & WEEKEND APPOINTMENTS
Evening and weekend appointments are available across the Spalding PCN each week, these are a mixture of face to face and virtual, and cover a variety of clinical skill sets. A proportion of our weekend appointments are provided by Push Doctor, a remote GP consultation platform designed to improve clinical access to patients. To find out more about Push Doctor and to book your appointment, please visit their website - Online Doctor & Prescription Services with a UK GP | Push Doctor. To book an face to face appointment, please contact your registered GP Practice Reception.
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