BLOOD TEST ISSUES - 3rd September
As has been publicised on the national news, a supplier to the NHS has advised of a global shortage of some equipment used for taking blood tests. Anyone who needs a test for urgent health problems will still get one, but where your clinician recommends that it’s safe to do so, then you may be asked to have your test at a later date, or your appointment may be rescheduled. Given the nature of the shortage, we cannot give an exact date for when the test will be rescheduled, but please be assured that if your condition or symptoms require it, then you will get a test. If your condition or symptoms change or get worse, please contact the practice as you would normally. We hope that patients will understand this is totally out of our control.
FLU CLINICS UPDATE - 3rd September
We have been informed today by Seqirus, who manufacture the flu vaccine, that our delivery of flu vaccines will be delayed by one to two weeks, due to road freight challenges. This is a national supply issue and completely outside our control. We expect to be able to start giving flu vaccines by the middle of October and will be sending communications to eligible patients shortly. We hope that patients will understand this is totally out of our control and we will be in touch with you as soon as we have clinics organised.
RELAXATION OF COVID RULES
Visiting our practice from 19th July? Please continue to wear a face covering and social distance
All of our COVID-19 secure measures remain in place and this will not change when Government guidance changes on 19 July 2021. Patients are asked to continue to wear a face covering, unless they are exempt, and to follow social distancing when visiting our GP Practice. This follows national Public Health England (PHE) Infection Prevention Control (IPC) Guidance for all healthcare settings and will help to ensure the safety of our staff and patients at all times.
Thank you for your continued support.
We are aware you may be experiencing longer waiting times whilst trying to get through to the department you require, we are working on resolving this issue for you. We are sorry for any inconvenience caused.
URGENT CHANGES AT THE PRACTICE
DUE TO THE ADDED PRESSURES OF THE CURRENT PANDEMIC, WE WILL NO LONGER BE ABLE TO OFFER A 2 DAY TURNAROUND FOR REPEAT PRESCRIPTIONS - WITH IMMEDIATE EFFECT, THIS IS NOW 4 WORKING DAYS FROM THE DAY THAT YOU DEPOSIT YOUR PRESCRIPTION.
WE HAVE ALSO NOW HAD TO RESTRICT TELEPHONE CALLS TO OUR MEDICATIONS LINE TO THE PERIOD BETWEEN 1000-1400 DAILY, AND TO ASK THAT ONLY THOSE WHO ARE SELF-ISOLATING OR OTHERWISE REGARDED AS HIGH RISK AND VULNERABLE UTILISE THIS SERVICE.
BECAUSE OF THE INHERENT RISKS OF TRANSFERENCE THE PRACTICE WILL, WITH IMMEDIATE EFFECT, NO LONGER ACCEPT CASH AS A MEANS OF PAYMENT FOR ANY OF OUR SERVICES - INCLUDING PRESCRIPTIONS. PAYMENT WILL ONLY BE ACCEPTED BY CREDIT/DEBIT CARD
WE ARE SORRY TO HAVE TO MAKE THESE CHANGES - AND WILL REVERT TO OUR NORMAL SERVICE AS SOON AS WE POSSIBLY CAN. THANK YOU FOR YOUR UNDERSTANDING DURING THE CURRENT CRISIS - WE REALLY APPRECIATE IT
MENTAL HEALTH RESOURCES
Please click HERE to view a Patient Information Booklet with regard to resources available in dealing with Mental Health issues.
We now have a presence on Facebook - please look for Beechfield Medical Practice. We will use this to keep you informed of developments and issues at the practice, and this is particularly relevant during the Coronavirus crisis.
We are now offering early evening and Saturday morning appointments with a Practice Nurse or a telephone consultation with a GP - depending on availability on each day. These will take place from 1830-2000 Monday to Friday, and 0800-1000 on Saturdays, and are for ROUTINE issues only.
Please note that these are for Beechfield patients only, and can be booked through the normal appointments system.
THE SPALDING AND DEEPINGS PRIMARY CARE NETWORK
Please click HERE for information relating to the development of a Primary Care Network of local GP Practices
EXTENDED ACCESS - from 1 OCTOBER 2018
Please click HERE for details of a new initiative to extend access to Primary care services across the whole of the South Lincolnshire area.
FRIENDS AND FAMILY TEST (Currently suspended during the Covid 19 Outbreak)
The Practice collects information from you following visits to the surgery with regard to the way that you feel that the visit went - in short this is called the "Friends and Family Test" and asks whether, based on your latest visit, you would recommend the surgery to your Friends and Family. We collect this information primarily through the SMS texting service, but it can also be fed back at the surgery through the forms and collection boxes held there. This information is fed back to NHS England on a monthly basis and we are able to react to emerging trends if and when they are noted.
For the data relating to 2019 please click HERE
For the latest information covering 2020 please click HERE
IMPORTANT TRAINING - PRACTICE CLOSED PERIODS - 2021
Training and education of our team is one of the most important elements of our ability to deliver high quality services to you, and this has never been more important than during the extremely challenging Covid situatio0n that we are working so hard to deal with . In order to facilitate this, we will close from 1430 on one Tuesday afternoon per month - please click HERE for our 2021 dates.
LINCOLNSHIRE CARE PORTAL
As part of the Lincolnshire Health and Care Strategy that is shaping services to better meet the needs of patients into the future, there are a number of changes being introduced with regard to the way in which information is shared between health care professionals.
For more information please click here.
STRUGGLING TO COPE WITH A FAMILY MEMBER'S DRINKING?
Al-Anon Family Groups support people who are struggling to cope with a family member's drink problem. There are over 750 groups throughout the UK, and Spalding has it's own group. It meets every Monday evening at 1945 at the Ivo Day Centre, 67A Albion Street, Spalding PE11 2AU. It is a completely confidential and anonymous service that is funded as a registered charity, and supported by voluntary contributions. It is a walk in service - simply turn up and you will be assured of a warm welcome. More information is available by clicking here.
We are always keen to hear the views of our patients in relation to the services that we provide, and attached are the results of three recent surveys with regard to our Nurse Team, our Dispensary Services and an externally assessed patient feedback analysis of our GPs.
Many thanks to all of those that took part - the extremely positive results are very encouraging. We will continue to run ad-hoc surveys of this nature for the future, as we are able to learn from them and- where necessary - adapt our services accordingly.
GP Services Report 2018-19
GP Services Report 2019-20
Dispensary Service Survey 2017
Dispensary Services Survey 2019
Nursing Survey Results 2017
Nursing Survey Results 2019
Front of House/Reception Survey 2017
Front of House/Reception Survey 2019
DMcG (Practice Manager)
PATIENT PARTICIPATION GROUP - MEETING
New members are always welcome - please come along if you would like to get involved in the future of YOUR practice and can spare an hour or so every couple of months. For more information click here.
The next meeting of the Group will take place in the Meeting Room at the Surgery shortly following the full relaxation of suspensions related to the Covid 19 outbreak.
ARE YOU A CARER?
If you are a carer, please click here for a range of information and services that are available to you both locally and across Lincolnshire.
VOLUNTARY GROUPS IN LINCOLNSHIRE
Please click here for information relating to a number of Voluntary Groups operating both locally and across Lincolnshire.